Stop guessing. Start knowing: full transparency into every call in your call center - missed sales, customers about to churn and regulatory compliance.
A custom analysis model built for you. The system evaluates calls by the metrics, products and challenges unique to your organization.
The call summary and tags are exported automatically to your company systems. Reps save valuable time on manual logging, avoid mistakes and move on to the next call.
A full analysis of customer satisfaction metrics and objections, with detection and alerts on churn signals so you can act early and keep the customer.
Qualitative analysis showing each rep's strengths and areas to improve. It significantly shortens training time and gives you an effective answer to high staff turnover.
Automated monitoring tailored to your needs. The system detects deviations and procedure breaches, reducing exposure to fines, lawsuits and damage to your reputation.
Ask any question about your calls and call center data and get an instant analytical answer. The system moves you from gut feeling to hard data, cross-referencing what was said on the call with the statistics.
A summary of your call center's activity by email, acting as a second pair of eyes on the floor. The agent spots cross-cutting trends, unusual patterns and performance metrics.
Alerts on negative calls, procedure breaches, hot leads and churn risks. You define exactly which scenarios and events trigger an alert.
Leave your details and we'll get back to you within one business day to schedule a free demo, no commitment.
Sharing your details is voluntary and they will be used only to contact you and schedule a demo. Your information is kept by Jaro in line with our Privacy Policy.
Tens of millions of calls analyzed with Jaro to date
In the press: Yedioth Ahronoth·Walla·Polisa·Adif
The AI agents
They all work on the same database: all your calls, transcribed and analyzed. One investigates a question, one finds things on its own, one builds call lists, one schedules routine tasks, and one suggests the next step. These are the two main ones:
A team of sub-agents works behind every question: one locates the relevant calls, one cross-checks them against the data, one builds the chart. You ask once, and the answer comes back ready, with its sources.
What an analyst would deliver in months - in a single question.
It works even when nobody asks: it scans all of your call center's activity, spots trends, anomalies and opportunities, and picks what truly deserves your attention this week.
Nobody asked it to. It found it, wrote it up and sent it.
Give it a criterion, for example: everyone who asked for a quote and never got a call back. It goes through every call and returns a call list that is ready to dial.
Call list · 312 customersChecks and tasks that repeat on their own: every morning, every week, at the end of every month. When something is off, you get an alert.
Every Monday · 08:00While you investigate, it suggests the next question and the action worth taking right now.
3 open recommendationsEvery organization has its own questions. An additional agent is built and scoped together with you, around your call center's processes, metrics and language.
Tailored to your organizationEvery recurring question in your organization can become an agent.
Demo screens - data for illustration only.
The tools
To improve rep performance and customer experience, stay compliant and grow the commercial potential of every call
Ask or request in plain language, and the agent cross-references the content of your calls with your data and returns a chart, a list or call scripts built from the objections and requests actually heard in your calls.
Reports that have already been read for you: not a table to decipher, but what changed, why, and what needs attention. The agent surfaces the trends, anomalies and opportunities on its own and emails them to you.
React before the damage is done. You define what deserves an alert: a hot lead, a churn signal, a procedure breach or any other pattern that matters to you, and the alert reaches you in real time.
From right now to a full-year trend: every rep's performance against the team, breakdowns by team, topic or period, and periodic reports - all governed by permissions.
Every call is transcribed in its own language with speaker identification and a synced player, and analyzed against a model built for your organization: what is measured on every call, what gets flagged, and what counts as an anomaly for you.
Reps move on to the next call instead of logging: the call summary, status and tags are updated in your CRM automatically after every call.
In real time
Call volume, open alerts and rep scores update here throughout the working day, from live data. A deviation from target shows the moment it starts and gets handled the same day, not in an end-of-month report.
The business value
Like adding dozens of analysts, researchers and managers who never miss a call: Jaro hands you conclusions and alerts, not more raw data. Here is what it looks like in sales, service, QA and compliance.
Customer: “Sounds great. Send me a quote and I'll get back to you.”
Hot lead with no follow-up · detected
Customer: “This isn't what I was promised. Anyway, I'm already checking offers elsewhere.”
Churn signal · detected in real time
Rep: “Umm… I'm not sure about that, I'll check and get back to you.”
Skill gap · flagged for coaching
Rep: “Great, so we'll charge the card and get started.”
Missing mandatory disclosure · real-time alert
The call summary, tags and lead status are pushed to your CRM automatically after every call. Reps move on to the next call, and the savings start on day one, before you have acted on a single insight.
Every number, insight and alert here is one click from the call itself: the exact sentence and the second it was said.
Getting started
Connect to your recording system, define the parameters, train the team - and you are live. The connection takes a few days and full go-live about a week, with no change to your existing processes.
No complex integration needed
Transcription, analysis and alerts - tailored to you
Updates automatically, with no manual work
Your call center already produces the data. Jaro turns it into decisions.
The privacy and security of your data are our top priority. We use advanced cloud services to store and process data securely, sensitive details are masked in the transcript automatically, and your information stays confidential and is never used to train models. We comply with the Israeli Privacy Protection Law (including Amendment 13) and the European GDPR. A data processing agreement (DPA) is available on request.
Read the full Privacy PolicyJaro is the complete AI platform for managing call centers. Calls from your phone system are uploaded and 100% of them are analyzed automatically: transcription, AI analysis tailored to your operation and your knowledge base, real-time alerts, dashboards and management reports, with automatic export of the data to your CRM. Every call is stored in a single database for your call center, so you can quickly analyze the big picture and not just a single call. The analysis model is built around your type of activity: sales, service, quality assurance, compliance or any combination of them.
Before we start, we take you through a thorough scoping process: we collect everything about your call center, including your knowledge base and call scripts, and if you have no written materials, we map your calls ourselves. That way the system speaks your call center's language from the very first days.
Every analyzed call is stored in a structured database for your call center: transcript, tags, scores and the reasons behind them. On top of that database you run fast macro analysis: ask any question in plain language and get an answer across all your calls (AI Research), and receive periodic activity summaries straight to your inbox: trends, recurring reasons, rep performance and outlier calls (AI Insights).
Jaro connects to the telephony or recording system you already have, of almost any kind, with no equipment to replace and no integration project: calls reach the system and are analyzed right away. CRM export requires a light, one-time connection that we set up together with you, and from there summaries and data are written to your CRM automatically, with no manual work.
Jaro analyzes calls in any language. Every call is fully transcribed in the language it was spoken in, with speaker identification, searchable text and a synced player that lets you jump to the key moments of the call. The analysis, the dashboards and the interface are delivered in English, and other languages are available on request.
The privacy and security of your data are our top priority. We use advanced cloud services to store and process data securely, access is managed by defined permissions, your information is kept confidential and secure, and it is never used to train models. We comply with the Israeli Privacy Protection Law (including Amendment 13) and the European GDPR. A data processing agreement (DPA) is available on request.
Almost all of them. Jaro connects to the telephony or recording system you already have: on-premise and cloud PBXs such as 3CX, Panasonic and Grandstream, cloud telephony and call recording services, and contact center platforms, with no equipment to replace and no integration project. If your system is not on our list, chances are we can connect to it too.
By the call minutes analyzed, adjusted to the size of your call center and your volume of activity. In the intro call we learn what matters to you and present a tailored proposal.
We get back to you within one business day for a short intro call, learn what matters to you and schedule a demo tailored to your team. Then you decide.
The demo is free and tailored to your team: together we go through real calls from our demo environment, not a simulation, and you see exactly which insights Jaro produces from them. It includes a scoping process designed to answer the questions that matter to you. Onboarding is smooth and fast, so you can start analyzing calls and getting insights right away.
Get started
See Jaro in action on real calls: full transcription, call scores, alerts and insights. You will leave with a clear answer: what Jaro can do for your call center.
No commitment · we get back to you within one business day
Sharing your details is voluntary and they will be used only to contact you and schedule a demo. Your information is kept by Jaro in line with our Privacy Policy.
Send your details - we get back to you within one business day.
See a demo on real calls - how Jaro answers the questions that matter to you.
Decide at your own pace - no commitment.
