See Beyond Calls with Jaro's AI Insights
Optimize your call center with AI monitoring that unlocks hidden value, ensures compliance, and enhances performance.
Main Features
Calls Summary
Managers' summary that provides a clear and quick picture of the issues discussed, the decisions made and more.
Executive Report (BETA)
Gain a bird's-eye view of your call center's performance with AI-powered insights and daily/monthly summaries.
Notification System
Stay informed about critical events, including negative calls, compliance issues, and other custom triggers.
Customer Experience
Track customer satisfaction and agent performance with customizable evaluations.
Call Checklist
Capture key details in your calls with personalized checklists tailored for specific data.
Calls Transcription
Complete transcription of the call, speaker identification, and searchable text.
Designed for call-centers use cases
Tailored solutions to supercharge every aspect of your call center,
from compliance to sales
Regulations Compliance
Insurance upgrade confirmed by customer?
Deal specifics clarified and agreed upon?
Insider trading concerns?
In regulated industries, the control is done manually with outdated and imprecise tools that usually requires listening to the whole conversation. Due to call volume and length, achieving 100% oversight is virtually impossible.
- Detect compliance violations.
- Risky call alerts.
- Maintain audit-ready records.
- Monitor and control 100% of calls.
Sales
How are my sales reps performing?
What are the common roadblocks to closing deals?
Are my reps making commitments they shouldn't?
Sales success depends on many factors, including your team's skills, product quality, and lead quality. But monitoring every call is often impossible, leaving potential revenue untapped.
- Identify common objections.
- Evaluate sales rep performance.
- Measure customer satisfaction.
- Track key sales metrics.
Customer Service
Are my reps representing the company well?
What are the most common customer complaints?
Are customers satisfied with issue resolution?
Customer service reps often deal with frustrated customers. Poor handling can lead to lost customers, damage to your brand's reputation, and even lawsuits. High reps turnover can make things worse.
- Customer experience monitoring.
- Complaint and issue tracking.
- Critical incident alerts.
- Proactive customer support.
Simple Setup, Powerful Insights
No integration required, seamless onboarding. Analyze calls and gain valuable insights instantly.
Transform your call center into a powerhouse of actionable insights
Gain valuable insights with our AI-powered solution. No complex CRM integrations required.
Monitor your performance anytime, anywhere.
Enhance your CRM data with JARO's actionable insights.
Privacy and Data Security
Your data's privacy and security are our top priority. We use advanced cloud services for secure storage and processing.
Your information is kept confidential, secure, and is not used to train other models.
Request a demo
Book a demo to see how Jaro's platform transforms insights into action with the powerful and accurate AI, custom-built for varied teams.
